If you are encountering a loop while resetting your password, it may be due to browser caching or stored cookies interfering with the process. To resolve this, try opening a private or incognito browsing window. This mode disables offers a fresh start for the password reset attempt. If the issue persists, trying a different browser may also help (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge).
1. Copy and paste the link below into a private browsing window.
https://twchub.force.com/ministerialcommunity/s/login/ForgotPassword?language=en_US&sta
rtURL=%2Fministerialcommunity%2Fs%2F
2. Complete the steps for a password reset in the private browsing window
3. You will not have to use a private browsing window in the future, once your password has been reset.
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